Is there a cancellation policy?

Yes! Life happens and we understand you may need to cancel. However, we ask for your understanding that it is our job to make sure the owners get the payments they are expecting. 

You may cancel and receive a full refund up to 30 days before your arrival. If you cancel 15-29 days before arrival you will receive a 50% refund. Once you are within 14 days of your arrival, there will be no refund issued.

Is the property pet friendly?

Sadly, we cannot accommodate pets. This is to try and keep our property available to all our guests with allergies.

How to access the property once reserved?

5 days before you come, we will send you an email with all of the information required. You’ll be given a unique 4 digit code to use on the door that will give you access.

What are the check in/out times?

Check-in is 4:00 pm.

Check-out is 11:00 am.

Do you have early check-in and late check-out?

We will do our best to accommodate your needs but cannot make any promises. If availability allows a $20/hr fee is added for either option. Contact us to coordinate your specific time.

What toiletries are provided?

We provide a travel-sized soap and shampoo in each bathroom. All other items must be brought.

Is there a washer and dryer?

Yes! And we will provide dryer sheets and laundry detergent.

What kitchen items do I need to bring?

Our kitchen is stocked with all the cooking essentials. Including pots, pans, dishes, and utensils. You should have everything you need to make a meal. If you have questions about a specific item please reach out to us. 

How many beds are there per room?

You can find those details on the main page in the Lodging and Restrooms section under Amenities. If you have further questions feel free to reach out. 

Should I bring a blanket?

We do provide all the bedding you may need, but beyond that, we unfortunately do not provide blankets. This is due to cleaning precautions.

What should I do while I'm staying here?

Bear Lake offers a variety of activities where you can find the specific type of relaxation you’re needing! Here is a list of hikes, activities off the lake, and winter activities.

Where can I go out to eat?

Here is a list of our favorite places to eat around Bear Lake.

Is there a place to buy groceries?

A brand new grocery store was built in spring of 2021 and it should have just about anything you are in need of! It is right by the Utah Marina which is not a far drive from The Lakeside Haven.